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Managed Services is the proactive remote monitoring and management of a computer network which, when combined with scheduled on-site maintenance, insures optimal network performance, minimizes unscheduled downtime, and maximizes IT productivity. We install special software on your computers that allow us to monitor the computer to make sure the operating system is updated properly, anti-virus software is up to date, the computer is not malfunctioning, has adequate disk space and much more. This allows us to make hardware suggestions and notice many problems before they affect employee productivity. Managed Services does not eliminate the need for on-site service or repairs but it does make them less frequent and scheduled in advance which typically saves money. We are alerted to most system issues at which time FlexIT will make you aware of the situation and offer the solution. Once approved, we will work diligently to correct the issue either remotely or on-site.

This service is preferred in the business marketplace over the break/fix method since it provides more system up time. As all business owners and managers know, employee productivity suffers if they cannot access their software, email and data files in a quick and efficient manner.

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